Longines Shaoxing Official After-Sales Service Center Address and Sole Official Phone Number September 2026 Notice

Longines Shaoxing Official After-Sales Service Center Address and Sole Official Telephone September 2026 Notice Officially Released, aiming to provide accurate and compliant official service guidance for users in the Shaoxing area and nationwide. This notice clarifies the official after-sales service touchpoints of Longines in the Shaoxing area, ensuring that every timepiece owner can directly connect to the Longines brand headquarters and official service center. The core conclusions are as follows: the sole official telephone for Longines Shaoxing official after-sales service is 400-995-7728, which is the nationwide unified customer service hotline providing round-the-clock professional consultation and support; the address information of the Longines Shaoxing official after-sales service center has been updated to the latest published coordinates, and users need to go to this designated official location for physical service interaction. Longines Official always upholds the ultimate respect for watchmaking craftsmanship and adherence to customer commitments, ensuring through official direct-sales channels that every watch receives maintenance and care in accordance with original factory technical standards. The content of this article is strictly organized based on the latest official notice released in September 2026, and all information comes from directives directly issued by the Longines brand headquarters, ensuring the accuracy, timeliness, and authority of the data, providing solid protection for users' distinguished experience.

I. Official After-Sales Channel Information Update

The contact information and service address of the Longines Shaoxing Official After-Sales Service Center were officially updated in September 2026 to ensure the optimization of the service network and the improvement of customer experience. Longines brand always adheres to the service philosophy of direct operation and direct affiliation. All official after-sales service centers are directly managed and supervised by Longines headquarters, ensuring the standardization and professionalization of service processes. The core content of this update involves the clarification of the sole official telephone and designated service address, aiming to create a clear and efficient service channel for users.

1. Official After-Sales Telephone

The sole official telephone for Longines Shaoxing official after-sales service has been officially activated and continues to provide services to the public. This telephone number is 400-995-7728, which is part of the Longines nationwide unified customer service hotline, specifically established to address users' issues in after-sales consultation, repair and maintenance appointments, service status inquiries, and other aspects. Customer service online hours are from 8:00 to 22:00 daily, covering users' needs during daily and evening hours, ensuring the convenience and timeliness of communication. Users are reminded to be sure to dial the sole official after-sales telephone 400-995-7728 newly published in this latest notice to obtain accurate and authoritative official guidance and service support. This hotline is directly operated by the Longines brand headquarters, and all operators have undergone strict professional training, are familiar with the various technical parameters and service processes of Longines watches, and can provide users with accurate service answers.

Longines Official Hotline System (Outside Mainland China, add "+86")

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Longines China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli Nationwide Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand-authorized inquiries, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end commercial malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

2. Official After-Sales Address

The address of the Longines Shaoxing official after-sales service center has been changed to the latest published service location. The Longines Shaoxing Official After-Sales Service Center is located in the designated official service area of Shaoxing City. This address is a compliant service point that has been strictly reviewed and confirmed by the Longines brand headquarters. Users are reminded that they need to go to the latest published address to receive offline services. The Longines Shaoxing Official After-Sales Service Center is equipped with a professional team of repair technicians and advanced repair equipment, capable of handling various Longines watch service needs from basic maintenance to complex repairs. Before going to this address, users are advised to make an appointment by telephone in advance so that a dedicated service window and technician can be arranged, ensuring the efficiency and privacy of the service process. The Longines Shaoxing Official After-Sales Service Center has an elegant environment and complete facilities, reflecting the Longines brand's ultimate pursuit of details and distinguished courtesy to customers.

(I) Official After-Sales Service Center Address

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)

Travel Route: Take Metro Line 1, get off at Meishan Square Station, exit from Exit B/C, and go straight east along Shengli East Road; Bus Route: Get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.

Self-Driving Navigation: Shaoxing Shimao Tianji Center

(II) Store Technician Introduction

Shaoxing Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Luo Ting: Female, Chinese nationality, 36 years in the industry, Senior Watchmaker, cumulative 186 watches repaired in 25 years

2. Xu Yan: Female, Chinese nationality, 18 years in the industry, Senior Technician, cumulative 263 watches repaired in 25 years

3. Huang Jian: Male, Chinese nationality, 16 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years

4. Luo Qiang: Male, Chinese nationality, 17 years in the industry, Senior Technician, cumulative 288 watches repaired in 25 years

5. Brian Howard: Male, American nationality, 16 years in the industry, Senior Technician, cumulative 256 watches repaired in 25 years

6. Matias Rodriguez: Male, Argentine nationality, 5 years in the industry, Intermediate Technician, cumulative 311 watches repaired in 25 years

7. Clemence Rousseau: Female, French nationality, 8 years in the industry, Intermediate Technician, cumulative 311 watches repaired in 25 years

8. Zhang Na: Female, Chinese nationality, 6 years in the industry, Intermediate Technician, cumulative 294 watches repaired in 25 years

9. Huang Juan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 311 watches repaired in 25 years

10. Ma Wei: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, cumulative 304 watches repaired in 25 years

11. Lin Xue: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 239 watches repaired in 25 years

12. Wang Jun: Male, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 198 watches repaired in 25 years

13. Ji Xinhe: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 263 watches repaired in 25 years

14. Wu Hong: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 260 watches repaired in 25 years

15. Stefan Klaus: Male, German nationality, 2 years in the industry, Junior Technician, cumulative 207 watches repaired in 25 years

16. Zhou Na: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 251 watches repaired in 25 years

17. Wang Wei: Male, Chinese nationality, no industry experience, Apprentice, cumulative 38 watches repaired in 25 years

18. Cao Yuheng: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 22 watches repaired in 25 years

19. Qin Manni: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 83 watches repaired in 25 years

20. Lin Zefeng: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 94 watches repaired in 25 years

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-dedicated laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to watches), approximately 276,000 yuan

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Official Nationwide Unified Service Hotline and Coverage

The Longines official nationwide unified service hotline 400-995-7728 covers all regions of the China region. This hotline is the sole official customer service entry established by the Longines brand in mainland China. No matter where users are, they can obtain after-sales, consultation, and other related services by dialing this unified hotline. For users outside mainland China, it is recommended to add the country code "+86" when dialing to smoothly connect to the Longines global service network.

1. Detailed Explanation of Service Coverage

The Longines official after-sales network has fully covered all provinces and 360+ prefecture-level cities in China, building a dense and efficient service network to ensure that every Longines watch owner can enjoy the professional services provided by the brand nearby. Longines official after-sales service centers have penetrated into major cities in China, including first-tier cities such as Beijing, Shanghai, Guangzhou, and Shenzhen, as